ESM Blogs & Polls

nuts and boltsEnterprise Service Management (ESM) is about processes and people. Blogs on a wide range of topics are published on LinkedIn: all of the following links opens in a new page:
 The latest blog will always be pointed to by Stunned Fish.
 An RSS feed of new blogs is available: RSS Feed.
 Presentations Without PowerPoint
 An Event Organiser's Nightmare
 The Big Shift in British 'Employment' is already underway
 And you thought the coronavirus was the bad news?
 Dear Diary, what a month it's been
 Overtrading and Other Financial Traps for Startups
 An Old Twist to a Current Buzz Phrase- Digital Transformation
 Digital Transformation- Part 2
 Machine Learning & Expert Systems
 SFIA - Skills Framework for the Information Age
 Supply Chain Hacks
 Efficient Promotion of a LinkedIn Article
 The "A" in RACI
 Staying on the Customer's Radar
 Service Desk, ISO 10002 & Balanced Scorecards
 Continuity Management
 Incident Reviews
 Running Shifts and Virtual Teams
 Satellites in Intelligent Transport
 Politics or Money Killed the Better Idea


To support ESM research, polls are also carried out on LinkedIn:

North Pole Poll: an important take-away from this poll is that with other exercises I use in workshops, the people who struggled or got the wrong answer with this one would get them right in a flash. These are useful exercises to demonstrate that people think in different ways and make sure there is a diverse group of people in a team.

How many "Keys of the Kingdom" people can you identify from your work life?login_esm (Closes Sunday 6 September). I am trying to determine how big a problem this is in companies. With just a few votes on the first day, it already looked like raising the question was justified.