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IT Continuity Management

Any business using computer services has at least some susceptibility to loosing those services. Continuity Management looks at the risks and makes judgements about what is an acceptable risk.
multi-stage flow chartImagine there's a 1% chance of a specific disastrous eventOpens a new window in the next twelve months: if you can prepare to protect your systems from that risk by spending £2 or €2 today, you would take it. If there was a one in a million chance of that event happening next year, would you spend that money?
 
Probably yes: the cost is about the same as a lottery ticket and the risk of the event happening are shorter odds than winning the jackpot. If the protection had a one-off cost of £10,000 or €10,000, then you would not spend the money for the one in a million risk, but somebody would be thinking hard if it was the 1% chance, and probably a "no-brainer" if the risk was assessed at 10%.
A corporate conglomerate including an ISP, a ride-hailing service, a bank, and two other financial institutions had a fire in its data centre in October 2022. The country's Financial Supervisory Service (FSS) opened an inquiry into the contingency plans of the three financial institutionsOpens a new window. The national government set up a separate probeOpens a new window on the grounds that the failed services are critical to the country's infrastructure and could jeopardise national security.
A regular Disaster Recovery - Business Continuity exercise has several benefits, including preparing staff for something you hope never happens. The trite adage "failure to plan is planning to fail" comes to mind. A well-crafted scenario can also shake individuals out of complacency. On Linkedin, a longer article "Continuity ManagementOpens a new window" is available.

Please contact robert@esm.solutions for additional information on how we can assist you with enhancing continuity protocols and managing service restoration.