Half-day and full-day workshops extend the breadth and depth of topics that may have been introduced in one of the one-hour presentations. It is not necessary to have attended a related presentation prior to a workshop.
Group sizes will be about four people.
Workshops are available on these and related topics
Assessing the IT Team in a SaaS Company
Assessing the Support Team in a SaaS Company
Business Decision Making
Business Documentation
Continuity Management: Risks, Grey Rhinos & Black Swans
Continuity Management: Running a Disaster Recovery exercise
Customer Complaints & Customer Retention
Incident & Problem Management
Principles of SFIA: Skills Framework for the Information Age
Principles of Service Management
Next steps: a review of these processes in your company, either mentored or fully independent.
Who are these for?
SME Company Directors & Management KTP Associates.
Venues
Booked to suit the general convenience of the attendees. See the Training page for examples.
Workshops at a company's site can be arranged. Please write to enquiries@esm.solutions.
Dates
Workshops are arranged when there are a sufficient number of people interested.
Costs
A half-day workshop at preferred venues in the Portsmouth-Southampton area of England will be £90 per person. See the Training page or Business Continuity workshop for more information.
Costs are liable to vary for other locations.
