Workshops extend the breadth and depth of subjects addressed in presentations. Attendees are expected to actively participate in discussions and exercises, plus ask questions as the workshop progresses.
It is intended that the group size will be limited to about four people.
This allows more 'social distancing' space between people.
With a smaller group size, it is easier to give individualized attention to each participant, which can help ensure that everyone is fully engaged and able to get the most out of the workshop.
In a smaller group, there will be more opportunities for everyone to engage and contribute to discussions, which can make the workshop more interactive and dynamic.
A smaller group fosters a more comfortable learning atmosphere, which can be beneficial for those participants who may feel intimidated in a larger group.
Workshops are available on these and related topics
Assessing the IT Team in a SaaS Company
Assessing the Support Team in a SaaS Company
Business Decision Making
Business Documentation
Continuity Management: Risks, Grey Rhinos & Black Swans
Continuity Management: Running a Disaster Recovery exercise
Customer Complaints & Customer Retention
Incident & Problem Management
Principles of Service Management
Principles of SFIA: Skills Framework for the Information Age
Service Desk Analysis
Next steps: a review of these processes in your company, either mentored or fully independent.
Who are these workshops for?
Solo Entrepreneurs
Start-ups
Management KTP Associates
Supervisors
Managers
Company Directors
Venues
Bordon BASE, Barbados Road, Bordon, Hampshire, GU35 0FX.
Fareham Innovation Centre, Meteor Way, Fareham, Hampshire, PO13 9FU.
These are not a 'hybrid' events: there will be no remote attendance.
Otherwise, venues can be booked to suit the general convenience of the attendees.
Please write to enquiries@esm.solutions for more information.
Dates
Workshops are arranged when there are a sufficient number of people interested.
